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Dai9210's avatar
Dai9210
New Contributor II
4 years ago

Can NOT re-set my password and Can not open the Manager page

Is there anyway to get support besides the support@snaplogic.com email?

I forget the password of my snaplogic account, tried to re-set it but did not get any email after 30 mins. I also tried to send email to support@snaplogic.com last Friday, but have not got any reply until now.

For now, I am using SSO login to do the development, what’s worse, my ‘Manager’ page can not be opened since Monday, is anyway meet this kind of issue before?

General Information

2 Replies

  • bojanvelevski's avatar
    bojanvelevski
    Valued Contributor
    4 years ago

    Check the spam directory of your email, sometimes the emails are moved there.

    • Dai9210's avatar
      Dai9210
      New Contributor II
      4 years ago

      I checked, but still got nothing.
      For the [Manager page], I can open it after I clear cache for browser.