I have several pipelines that use the Email Sender to attach a document to the email. These are all failing now with the error saying that “Mount failed due to logon failure or bad credentials:” This just stopped working as of 5/13. Is anyone else having this issue?
Hi @doug.fossler,
It looks like the credentials that you are using in the Email Account(in SnapLogic) is not longer valid.
Regards,
Spiro
Nope credentials are fine, it will send the email without an attachment. I can also navigate to the location where the attachment is with the credentials.
Interesting twist, if I include “route error data to error view” then the pipeline will complete. It sends a complete email including the attachment, but still throws an error saying that:
"Failed to copy attachment ‘/path/test.csv’ to a temp file
Resolution:
Please address reported issue.
Reason:
Mount failed due to logon failure or bad credentials:"
Hi have you found any solution about this ? We have a similar problem.
No, actually it got worse and now it will “attach” the file, but it will be a zero byte file that cannot be opened. We had to change to another users email to start sending attachments again.
