Forum Discussion

anilv's avatar
anilv
New Contributor II
6 years ago

NetSuite Update Invalid Account

Hi all,
we are facing the below error when the Netsuite Update
please help me on this,

NetSuite Update
Invalid account

Resolution:
Please provide valid input data

Reason:
HTTP response ‘503: Service Unavailable’ when communicating with https://xxxxxx.netsuite.com/services/NetSuitePort_xxxxxxxx

please any idea on this help me,

thanks
Anil

16 Replies

  • Please share more details of your account configuration, such as a screenshot of the account settings, as well as the version of the NetSuite snap pack you’re using.

  • anilv's avatar
    anilv
    New Contributor II

    Hi ptaylor,

    where we will see the versions of the Netsuite Pack,
    below is the screenshot of Netsuite Account,

    please help me on this.

    Thanks,
    Anil

    • RogerSramkoski's avatar
      RogerSramkoski
      Employee

      Hello Anil,

      You can find the version of the NetSuite snap pack on the Info tab of the snap or the account. For example, your screenshot shows the Settings tab of the snap with the Info tab to the right.

      Roger

  • Kullay's avatar
    Kullay
    New Contributor III

    Hi ptaylor,

    Yes, We are using the default value

    Thanks,
    kullayappa.

  • Thanks. Which version of the NetSuite snap pack are you using? Also, please share the full error message without modifying the WSDL URL.

    • anilv's avatar
      anilv
      New Contributor II

      Hi ptaylor,thanks for reply,
      We are using latest version of netsuite snap pack,below is the screenshot of netsuite account,

      thanks
      Anil

      • ptaylor's avatar
        ptaylor
        Employee

        Please tell us the version number from the FQID field in the Info tab of the account:

        The latest version is snapsmrc528.

  • Thanks, please answer:

    • anilv's avatar
      anilv
      New Contributor II

      Thanks for reply,
      we are not facing error ‘503: Service Unavailable’ right now,sometimes we facing this error.
      right now it is solved.

      thanks
      Anil