Forum Discussion

pavan44's avatar
pavan44
New Contributor III
8 years ago

Workday Connectivity Error

HI,

While connecting to the Workday account, I am facing the below error with Workday Snap.
Can you guys let me know why is it happening.

Thanks

2 Replies

  • dmiller's avatar
    dmiller
    Former Employee
    8 years ago

    As part of a service update on March 23rd, Workday updated their security certificates (called an SSL certificate) for all workday.com and myworkday.com domains. Workday had informed customers prior to the change, but only notified partners on March 26th (the following Monday). This change may cause pipelines using Workday Snaps to fail during validation and execution. For Groundplex please install the new certificate and for Cloudplex restart the nodes. Open a support ticket if you need further assistance.