Does anyone know if there are any special settings to make on either Snap Poller or the running Snap agent, or something else? Thank you
I'm trying to set up a file poller on a Windows share directory from a Linux groundlex, but although the connection with credentials works directly from the Linux machine, from Snap it gives me an error "Error occurred while creating a mount " : { "stacktrace": "com.snaplogic.snap.api.SnapDataException: Error occurred while creating a mount smb://my_server/my_dir/ (ERR_MOUNTERROR)\n at com.snaplogic.snap.api.fs.smb.SmbUtils.createMount(SmbUtils.java:128)\n at com.snaplogic.snap.api.fs.smb.SmbUrlConnection.connect(SmbUrlConnection.java:81)\n at com.snaplogic.snap.api.fs.smb.SmbFileSystemProvider.newFileSystem(SmbFileSystemProvider.java:47)\n at com.snaplogic.snap.api.fs.JfsUtils.getFileSystem(JfsUtils.java:277)\n at com.snaplogic.snaps.binary.FileFinder.lambda$getFileSystemFor$2(FileFinder.java:271)\n at net.jodah.failsafe.Functions$11.call(Functions.java:263)\n at net.jodah.failsafe.SyncFailsafe.call(SyncFailsafe.java:145)\n at net.jodah.failsafe.SyncFailsafe.get(SyncFailsafe.java:69)\n at com.snaplogic.snaps.binary.BinaryUtils.failsafeExecute(BinaryUtils.java:539)\n at com.snaplogic.snaps.binary.FileFinder.getFileSystemFor(FileFinder.java:275)\n at com.snaplogic.snaps.binary.FilePoller.poll(FilePoller.java:307)\n at com.snaplogic.snaps.binary.FilePoller.pollingLoop(FilePoller.java:269)\n at com.snaplogic.snaps.binary.FilePoller.process(FilePoller.java:262)\n at com.snaplogic.snap.api.ExecutionUtil.process(ExecutionUtil.java:106)\n at com.snaplogic.snap.api.ExecutionUtil.execute(ExecutionUtil.java:70)\n at com.snaplogic.snap.api.SimpleSnap.execute(SimpleSnap.java:70)\n at com.snaplogic.cc.snap.common.SnapRunnableImpl.executeSnap(SnapRunnableImpl.java:818)\n at com.snaplogic.cc.snap.common.SnapRunnableImpl.executeForSuggest(SnapRunnableImpl.java:657)\n at com.snaplogic.cc.snap.common.SnapRunnableImpl.doRun(SnapRunnableImpl.java:874)\n at com.snaplogic.cc.snap.common.SnapRunnableImpl.call(SnapRunnableImpl.java:444)\n at com.snaplogic.cc.snap.common.SnapRunnableImpl.call(SnapRunnableImpl.java:118)\n at java.base/java.util.concurrent.FutureTask.run(Unknown Source)\n at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)\n at java.base/java.util.concurrent.FutureTask.run(Unknown Source)\n at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)\n at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)\n at java.base/java.lang.Thread.run(Unknown Source)\nCaused by: Error Message=Unable to connect to the server;Error Code=[ERR_MOUNTERROR,-101] ;cause=[null]\n at com.visuality.nq.client.Server.connectionAttempt(Server.java:692)\n at com.visuality.nq.client.Server.connect(Server.java:1717)\n at com.visuality.nq.client.Mount.ensureServerConnection(Mount.java:647)\n at com.visuality.nq.client.Mount.doMount(Mount.java:926)\n at com.visuality.nq.client.Mount.doMount(Mount.java:623)\n at com.visuality.nq.client.Mount.<init>(Mount.java:489)\n at com.snaplogic.snap.api.fs.smb.SmbUtils.createMount(SmbUtils.java:123)\n ... 26 more\n" "reason": "Error occurred while creating a mount smb://my_server/my_dir/ (ERR_MOUNTERROR)" "resolution": "Please check all properties and credentials" "status_code": "error" "snap_details": { "label": "File Poller CRIF" "instance_id": "e7815740-f439-4f43-9c8d-c5e829ec8430" "class_id": "com-snaplogic-snaps-binary-filepoller" "build_tag": "main34730" "views": { "in": {} "out": { "output0": { "count": 0 } } "error": { "error0": { "count": 0 } }
