Hey Cbarrett - This appears to be a permissions issue rather than a technical problem with your pipeline. Here's what's likely happening and how to resolve it:
Root Cause Analysis
The fact that your colleagues can see the data preview while you cannot strongly suggests this is a user permissions issue. The pipeline validates successfully and shows headers because:
Headers are typically metadata that can be read with basic permissions
Data records require additional read permissions to access the actual file content
Potential Solutions
1. Check File Access Permissions
Verify that your SnapLogic user account has read permissions to the CSV file you uploaded
Ask your colleagues to check what permissions they have that you might be missing
Contact your SnapLogic administrator to review your account permissions
2. Verify Project Access
Ensure you have appropriate access to the project where the CSV file is stored
You may need Read & Execute permissions at minimum (which translates to ["R", "X"] in API terms)
Check if the file is in a shared folder that requires specific group permissions
3. File Location and Sharing
Confirm the CSV file is properly shared with your account
If the file is in a secured folder, you may need access to both the file AND the containing folder
Similar to the Google Sheets example in the search results, folder-level permissions can block access even when file-level permissions exist
4. Account Configuration
Double-check that your SnapLogic account is properly configured
Verify you're using the correct authentication method for accessing the file storage
Immediate Steps to Take
- 1.
Contact your SnapLogic administrator to compare your permissions with your colleagues who can see the data
- 2.
Check the file's sharing settings in SnapLogic Manager
- 3.
Verify your user role - you may need elevated permissions for data preview
- 4.
Test with a different file that you know you have full access to
Why This Happens
This is a common scenario in enterprise environments where:
File metadata (headers) can be accessed with basic permissions
Actual data content requires higher-level read permissions
Different users have different permission levels based on their roles
The solution typically involves your administrator granting you the appropriate read permissions to the CSV file and its containing directory.
