401 Error using Https in API REST GET call

[debra_paponette]

In house API call that works well in all browsers and postman returns “REST API service endpoint returned error result: status code = 401, reason phrase = Unauthorized, refer to the error_entity field in the error view document for more details” when using the REST snap

The following was tried and the issue persist
-Create account from REST GET similar to what is used to access API from browser (NTLM)
-Trust all certificates settings checked on REST snap
-‘Keep-alive’ connection added to Header settings
-Cookie details added to Header settings

Does anyone have any suggestion to assist in getting this error fixed

[dmiller]

I’ve never used it, so I’ll ask the developer.

[debra_paponette]

Hey,

I would also like to understand why I am having issues using the rest snap which is not working once i use API generated from a third party SDK that now only uses HTTPS eg: https://OurServer/ServiceName/Sericves.svc/getInfo?filter=filter

before the third party application upgraded we were able to use the rest snap as it was using HTTP eg: http://OurServer/ServiceName/Sericves.svc/getInfo?filter=filter

Note the HTTPS links works in other applications, the browser and postman but not in snaplogic.

[ptaylor]

Debra, please elaborate on “having issues”. That’s not much to go on.

[ptaylor]

Oh, sorry, I’m seeing that you were the one who started this post in the first place and have posted details. Let me review that and see if I can help. I’ve been focused on all the recent activity on this thread about a completely different issue.

[ptaylor]

Also, did you ever contact our support team about this issue?