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Does anyone know how to get the ServiceNow Insert Snap to return error messages?

Drew
New Contributor

I am using a ServiceNow Insert snap in my pipeline and it just does not seam to work . So I opened SoapUI and sent the exact same request to the system and SoapUI is showing the following

{“reason”:null,“error”:“Insufficient rights to insert records from the table: ecc_queue”}

Is it in anyway possible to get the snap to return this to me so I know it did not work rather than just did nothing?

3 REPLIES 3

smanoharan
Employee
Employee

Well, sounds like a usability bug. Could you share either the pipeline or the screenshot with the Insert snap?

What happens when you use the ServiceNow Query Snap.

Here is a screen shot. You can see that there is no output doc from the Insert snap. The query snap works just fine.
SNCInsertSnapIssue

Thanks for the details. We will look into the issue.