Rest GET Poller
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04-20-2020 11:01 AM
Hi all,
We are integrating SnapLogic with Zendesk. The Zendesk API creates a JSON job which tells the status of the job for various requests made to the API. However using the REST GET snap to get the JSON job runs too quickly and the job status is still “In Progress”. However I need to error handle an error after the job is completed and also alert on a success. How do we have SnapLogic wait and continue to try that job JSON URL until it gets a success or error? I see a Retry parameter on the snap but i think that is just for handling exceptions and the result is coming back ok. The Salesforce Poller snap handles this similarly but that is not available.
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04-21-2020 08:51 AM
The snap is only doing one request during the suggest, so that’s why it’s not waiting. This doesn’t seem like the correct behavior, so I’ll open a bug and check it out.
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04-21-2020 09:24 AM
thank you let me know how this goes