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SSO login issues

Petrica
New Contributor II

Hi ,

We have multiple Snaplogic orgs created which are using same Identity Provider ( IdP).
Today on one of the org i changed the IdP and when i tried to login back using SSO i received an error message
โ€œSingle Sign On authentication failed.SSO login cannot be used for users that are members of orgs that have different identity providersโ€
Iโ€™ve changed back afterwards the IdP on that org to the same IdP as was set up previously , but iโ€™m still getting same error message.
What am i missing here ? why this is happening ?

Thank you,

1 ACCEPTED SOLUTION

Petrica
New Contributor II

Issue solved. Was a problem with the metadata Idm file.

View solution in original post

7 REPLIES 7

Petrica
New Contributor II

Hi @Asad.Humayun,

This looks like an SSO integration error.
Check internally with your identity and management team if the โ€œSnapLogic SAMLโ€ details for your snaplogic apps were configured ok.

Hi @Petrica, thanks for getting back to me.

More specifically, i was looking to see what issue you found in your idm file? Which part of the file was incorrect?

Hi @Asad.Humayun ,

In my case the file was different between first moment when it ws uploaded and second moment when iโ€™ve updated the metadata for some orgs.
There were some additional claims on the metadata.