I’m facing an issue with the netsuite create snap. The flow is creating a new bill in netsuite, however the job always returns the below error saying that the reference number is a duplicate even if the bill gets created. I have tried many times adding different references and every time the bill gets created but the response from the netsuite snap is the same:
Have you seen this error?
{
“error”:
“An error occurred while executing the SOAP request”
“stacktrace”:
“com.snaplogic.snap.api.SnapDataException: An error occurred while executing the SOAP request\n\tat com.snaplogic.snaps.netsuite.NetSuiteCommon$3.call(NetSuiteCommon.java:482)\n\tat com.snaplogic.snaps.netsuite.NetSuiteCommon$3.call(NetSuiteCommon.java:429)\n\tat com.snaplogic.snaps.netsuite.NetSuiteCommon.doWithRetry(NetSuiteCommon.java:560)\n\tat com.snaplogic.snaps.netsuite.NetSuiteCommon.postRequest(NetSuiteCommon.java:429)\n\tat com.snaplogic.snaps.netsuite.NetSuiteCommon.makeRequestWithDocument(NetSuiteCommon.java:403)\n\tat com.snaplogic.snaps.netsuite.Create.process(Create.java:115)\n\tat com.snaplogic.snap.api.ExecutionUtil.process(ExecutionUtil.java:106)\n\tat com.snaplogic.snap.api.ExecutionUtil.executeForDocument(ExecutionUtil.java:118)\n\tat com.snaplogic.snap.api.ExecutionUtil.execute(ExecutionUtil.java:81)\n\tat com.snaplogic.snap.api.SimpleSnap.execute(SimpleSnap.java:70)\n\tat com.snaplogic.snaps.netsuite.NetSuiteCommon.executeForSuggest(NetSuiteCommon.java:321)\n\tat com.snaplogic.cc.snap.common.SnapRunnableImpl.executeSnap(SnapRunnableImpl.java:798)\n\tat com.snaplogic.cc.snap.common.SnapRunnableImpl.executeForSuggest(SnapRunnableImpl.java:647)\n\tat com.snaplogic.cc.snap.common.SnapRunnableImpl.doRun(SnapRunnableImpl.java:856)\n\tat com.snaplogic.cc.snap.common.SnapRunnableImpl.call(SnapRunnableImpl.java:435)\n\tat com.snaplogic.cc.snap.common.SnapRunnableImpl.call(SnapRunnableImpl.java:117)\n\tat java.base/java.util.concurrent.FutureTask.run(Unknown Source)\n\tat java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)\n\tat java.base/java.util.concurrent.FutureTask.run(Unknown Source)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)\n\tat java.base/java.lang.Thread.run(Unknown Source)\n”
“reason”:
“{soapenv:Body={@xmlns:soapenv=http://schemas.xmlsoap.org/soap/envelope/, @xmlns:xsd=XML Schema, @xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance, addResponse={@xmlns=urn:messages_2020_1.platform.webservices.netsuite.com, writeResponse={platformCore:status={@xmlns:platformCore=urn:core_2020_1.platform.webservices.netsuite.com, @isSuccess=false, platformCore:statusDetail=[{@type=ERROR, platformCore:code=USER_ERROR, platformCore:message=Duplicate [Reference No. - Vendor] Combination found, saving is not allowed}, {@type=WARN, platformCore:code=WARNING, platformCore:message=Reference No. 123456test6 is a duplicate for this vendor. Click OK to save duplicate or click Cancel and change Reference No.}]}}}}}”
“resolution”:
“Please verify that the incoming data is valid and sufficient for the request”
“status_code”:
“error”
