Created by @tlui
This pipeline takes all ServiceNow tickets and takes the 10 most recent open tickets to then send to Slack.
Configuration
Prerequisite: Setup Slack Webhooks - Sending messages using Incoming Webhooks | Slack
This pattern was created using ServiceNow London Version.
The ServiceNow Query may be enhanced for customization and the routers can be reconfigured per customer use case.
Sources: ServiceNow tickets
Targets: Slack message
Snaps used: ServiceNow Query, Router, Mapper, Sort, Head, Group by N, REST Post
Downloads
