401 Error using Https in API REST GET call

[debra_paponette]

In house API call that works well in all browsers and postman returns “REST API service endpoint returned error result: status code = 401, reason phrase = Unauthorized, refer to the error_entity field in the error view document for more details” when using the REST snap

The following was tried and the issue persist
-Create account from REST GET similar to what is used to access API from browser (NTLM)
-Trust all certificates settings checked on REST snap
-‘Keep-alive’ connection added to Header settings
-Cookie details added to Header settings

Does anyone have any suggestion to assist in getting this error fixed

[debra_paponette]

The api works fine in postman with the same username and password set up in snaplogic. Hence my confusion that the rest snap error is complaining about an authorization issue

[dmiller]

Do you know if your API relies on the header User-Agent?
We believe Postman autopoulates this header, but our REST Snaps do not.

[debra_paponette]

Does not seem so. I unchecked the option in postman and the call returned

But if i were to add this setting to the snap what would the value be? I am unfamiliar with this setting and its use

[dmiller]

One of engineers believed he saw it needed in one use case that had authorization issues.

[debra_paponette]

Understood. How to do set it was what i was asking. I am unfamiliar with what the value would be for example in postman the value is PostmanRuntime/7.26.8. If i am to set it in the rest snap what value am I to put?