โ01-29-2018 01:22 PM
Weโre new to SnapLogic. We created a slick pipeline several weeks ago. That pipeline had a final REST Post that created an incident in a cloud-based ticketing system that we use.
Now Iโm finding that none of my REST Posts in any of my pipelines work. The only thing I can think of that changed is that weโre now using a GroundPlex instead of a CloudPlex. Could that be the cause of my issues?
Anyone else seen this before?
Thanks in advance,
Mike
โ01-29-2018 05:34 PM
How is the pipeline failing? Do you receive a specific error message?
โ01-30-2018 05:11 AM
On one of my pipelines, I just see that it โfailed to process HTTP responseโ but this pipeline used to execute in the past. Something changed that now prevents me from executing this pipeline.
Another pipeline Iโm testing says: โfailed to execute HTTP requestโ. There is another error further down that says: โjava.net.UnknownHostException: 3dmodels.mysite.com: unknown errorโโฆthis could be an issue of whitelisting IP addresses because the server Iโm trying to connect/post to is on AWS. Iโve seen/read the IP addresses for SnapLogicโs cloudplex nodes can be whitelisted on AWS servers. But Iโm not sure how I would find the IP address for the groundplex nodes and white list those. (Although, Iโm not sure this is the issue).
โ02-05-2018 10:29 AM
@mkramer, (Disclaimer: I donโt know your network setup; whether direct access, NAT, NAT pool, etc.)
If you have RDP or SSH access to your nodes, you can open a browser and search google with โwhat is my ipโ to get your public IP address(es). Otherwise, if you donโt have remote access to your servers, see if the attached pipeline helps you identify your server IPs. You canโt specify the individual nodes to run on, so you may need to try multiple times and capture the data to a file or database over time; or manipulate active nodes
via node maintenance.
Get IP Address of Snaplex Node.slp (6.5 KB)