Marketo Access token expired

[sravankunadi]

We are retrieving the leads from Marketo. I am using Marketo REST 0auth 2 for the access token.
I have created the account and selected auto refresh token,but the token is not getting refreshed after 1 hour. Pipeline still fails with the access token expired.

I am able to authorize and refresh the token manually. Anything i am missing or do we have any other workaround?

[sravankunadi]

Thanks for the details @ddellsperger . I am not using the Marketo REST Snap pack. I am using only the REST Get Snap

[ddellsperger]

I think maybe unfortunately, the only way around this (because Marketo returns the response as a 200 status code rather than a 401 or 403) is to move from doing this via rest to working it via the Marketo Snap Pack, I’ll see what our options are for an enhancement to support a more generic retry/reauth policy on the Rest Snap Pack, but my guess would be that we’d generally push a customer towards using the specific snap pack, in this case Marketo.

[JensDeveloper]

Hi @sravankunadi ,

I don’t know if this info helps but maybe it does. So what I understand is that you need to refresh your token every hour because thats mandatory to acces data?

I had with another API the same problem that I need to refresh the token every 12 hours so I created a rest post that will get the token as a result and I run it every twelve hours so I always have the new authorized token to do the rest get call after.

Let me know if this helped 🙂
Regards

Jens

[sravankunadi]

Thanks @JensDeveloper. Is it possible to share the pipeline?

[JensDeveloper]

Hi @sravankunadi ,

Below the .slp file of the pipeline I removed some urls because of confidentiality.
Token_API_Call_V1.0_2022_08_26.slp (11.0 KB)

Regards

Jens