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Unable to connect to AWS Mongo DB through Snaplogic

New Contributor

Hi Team,

I am unable to connect to my Mongo DB in AWS account. Getting below mentioned attached error.

Please help here.
Screen Shot 2020-06-15 at 6.49.42 PM



The connection is never made, you are seeing two error messages, cannot connect and because I cannot connect I cannot validate.
open a terminal window on the groundplex node you are using and confirm you can reach the server using ping, etc. If you are using a cloudplex node, it means your server is not reachable from the internet, you need to check ports, firewalls, routing, proxy servers, confirm you can get the database. If you can connect to mongodb using a client on your laptop, it’s a network issue.

New Contributor

Hi Rich,

We need data processing engines need to be checked first. We have to do simple connect with our application resides in AWS and within AWS I am able to access it and hit it. Even with MySQL workbench I am able to make a connection. What differently we can do to make a connection here with snaplogic.

Thanks and Regards,

Ankur Sambher