File Writer and Accounts

[robert_parks]

Hi Snap Community,

I’m a new user and I’m trying to set up File Write/File Read to a shared local directory.

I set up an SMB account and a Basic Authorization Account.

I’m getting the following errors (blanked out the server on purpose):

SMB – got the same using port 445 as well:
Failed to write to smb://xxxxx.xxxxx.xx:139/Banner/IT/test.csv
Resolution
Check for URL syntax and file access permission
Reason
Possible reasons can be failure in URL connection or file access denial, detail: Logon failure: unknown user name or bad password.

Simillar error when I tried Basic Authorization:
Failed to write to file:///xxxxx.xxxxx.xx/Banner/IT/test.csv
Resolution
Check for URL syntax and file access permission
Reason
Possible reasons can be failure in URL connection or file access denial, detail: An error occurred while creating the parent directory: /xxxxx.xxxxx.xx/Banner/IT/test.csv

Any thoughts as to what I’m doing wrong? Anything I can check?

Thanks,

Bob

[robert_parks]

Hi lauramcgowan,

Confirm the domain of the account you are using. That was my issue. I thought it was domain.xxx.xxx when it really was just domain.xxx .

Your syntax looks okay for the writing to the location.

Let me know how it turns out.

Bob