Issue with Netsuite Get Snap

[abhinav]

Hi,

I am trying to get customer Details from Netsuite using Netsuite Get snap, but the snap is routing documents to both Error and output views, is there any issue with the snap or Am I doing anything wrong, Previously it used to work correctly, started facing this issue from today.

Input to Netsuite Get :

Error View:

output View:

[ptaylor]

Hi Sharique,

I just noticed your most recent reply. Sorry I didn’t respond sooner.

Which “special character” were you referring to?

I think that this has something to do with the fact that the last of the three custom fields (the one with type = StringCustomFieldRef) doesn’t have a scriptId or an internalId like the other two. I’ve never seen this before. I’m not sure what it means. When we write a custom field value to the output, we use the scriptId for the key, and in this case, there is none, so we’re writing a null key, which isn’t valid. I think instead we’ll need to just skip any custom field that looks like this.

I’m not sure why it’s only failing for validation, not for execution.

Have you created a support issue for this yet? If not, please do, and reference this post.

[abhinav]

Thanks Taylor,

It was the issue with only one specific netsuite Id. We have reported this issue to Admin Team. Thanks for your help.

Thanks,
Abhinav.