โ06-19-2020 09:49 AM
Hi, I am facing issues with Salesforce Bulk Upsert Snap.
It isnโt recognizing the external ID field and
It also gives out an error - the number of fields in the header and the rows do not match
Could you please help me here?
โ06-19-2020 09:56 AM
Welcome Apoorva,
Can you provide more details?
What do you mean by itโs not recognizing the external ID field?
โ06-19-2020 10:06 AM
Hi Diane,
It gives out an error โ โinvalidBatch : Field name not foundโ.
Like, if I am using this snap for Case object in Salesforce and certain field (e.g. testField) on Account object (a lookup on Case) is an externalID field, I am unable to use Account.testField in the snap.
โ06-19-2020 10:26 AM
Can you provide the screenshot of the pipeline and preferably the downloaded slb file if it does not contain sensitive data.
Did the examples provided in the Salesforce Bulk Upsert snap helpful to you: https://docs-snaplogic.atlassian.net/wiki/spaces/SD/pages/855146980/Salesforce+Bulk+Upsert
โ06-19-2020 10:58 AM
I am sorry but I wonโt be able to provide the file or the screenshot due to security concerns.
I did go through the documentation but am still not able to resolve the issue.