Unstable snaplogic to sftp server connections

[hirakangshu_nag]

Hi Team,

We had been observing in our multiple projects that snaplogic suddenly fails to connect to any sftp server to read file and start throwing error “Unable to create filesystem object for sftp” may be for hour or two and then again start working as expected.

This has been observed numerous times for different servers and even for different business clients as well.

Could you please confirm does snaplogic has some open issues like this, if not then what could be the probable solution to fix such issues permanently.

Regards,
Hirak

[ichunduri]

Hi Team,

Any update on the above question? I am facing the same issue continuously.

Thanks,

[knarayan]

Hi Hirak and ichunduri

Sorry to hear that you are facing intermittent issues with the SFTP connections. Please reach out to our support team <support@snaplogic.com> to help you troubleshoot and/or provide guidance on how you may resolve this connection problem.

Thank you.