10-29-2022 09:49 PM
We are a SaaS product company. We use SnapLogic as the iPaaS integration platform in our product. We have built pipelines to onboard data from our customer’s source systems (erp, google drive, sftp etc.) and bring it into products data lake.
Currently, our customer success/support team ends up configuring connections to customer’s source systems in SnapLogic platform.
IMO, the ideal experience for our customers is to have a self service ability to define the connection to their source systems from within our product UI.
Has anyone been able to do that? I would really appreciate any ideas or thoughts on how to make this happen.
Thanks in advance…
Regards
11-10-2022 04:47 PM
Hi @dmiller , please let me know if you have heard back from your OEM team.
11-11-2022 09:08 AM
Unfortunately, I do not any further information.
11-11-2022 01:27 PM
It seems from your description that you want to allow your customers to create the snaplogic account by themselves, without your support team getting involved.
The snaplogic metadata snap pack allows you to create a pipeline to read and write snaplogic assets, including accounts.
One approach is: