Azure AD create entry snap failed unexpectedly

[acatlan]

Hello,

I’m trying to create a user in Azure Ad via the Create entry snap but I keep receiving the following error “Failure: class java.lang.Boolean cannot be cast to class java.lang.String (java.lang.Boolean and java.lang.String are in module java.base of loader ‘bootstrap’), Reason: Snap failed unexpectedly and did not provide any reason”

Any help would be greatly appreciated.

Thanks !

[apranay]

Hi,
Can you please try to re-authorise the account once and give it a try.
If it doesn’t work the only issue would be scope and Tenant domain name. Please try with specific tenant domain name.

[acatlan]

Hi,

Re-authorised the account but still got the same 403 error.

The scope is exactly as the one you provided in the last screenshot but the the tenant domain name is not with “.onmicrosoft.com” at the end but more like “example.abc”. This being the primary domain name.
Don’t know if that could affect the snap and throw the error.

[apranay]

Hi,
I agree tenant domain name shouldn’t be causing 403 error.
I am not sure if you are using client credentials or authorisation code grant type. When I tried with client credentials I got 403 error.

But when I tried the same with authorization_code as grant type it worked for me.

Please try with authorization_code and re-authorise the account. Hope this will help you, if you are already working with authorization_code and still facing 403 error, I might need more information to check the issue. As of now with provided permissions at app level and scope in account level there shouldn’t be any 403 error.

[acatlan]

Hello,

With both authorization code and client credentials I get the 403 error. I can refresh the token and authorize the account but get the same error.
Please let me know what other information I can provide to better help with understanding the situation and finding a resolution to the issue.

[apranay]

Hello, can you please share exact error details from snap output and account settings. So that I can see what am I missing.