Does anyone have experience of accessing files on a windows network file share?

[AdrianH]

The file writer snap is not cooperating, it’s says it’s succeeding but doesn’t appear to do anything.

Currently have an account mapped with read/write permissions, using fille:/// anything else generates an error or creates a file with a weird name on the plex.

any help much appreciated.

Yours,

Adrian

[nganapathiraju]

what @del mentioned is a straightforward configuration. Please work with the support to get it resolved.

[mukesh-neosalph]

@nganapathiraju I have contacted Support and waiting for their help.
We are using Basic Auth as account type, if it has any correlation with the issue we are facing for network drive access on windows machine.

[del]

You’re going to need to run your snaplex node(s) as an Active Directory account that has been granted permissions to the share (or the machine granted permissions). The account type of Basic Auth is not necessary.

In other words… If you’re running the node as a Windows Service, you need to click the Log On tab of the service configuration and assign an account that has been granted permissions to the share ACL. Example:

[mukesh-neosalph]

Thanks a lot Del, it worked with your help.